FAQs

How much is shipping for Maker's Bounty Boxes?

Our Maker's Bounty Box are delivered free to Peterborough and some of the surrounding areas. Outside of these areas, the price of delivery will vary depending on your location. We do not ship Maker's Bounty Boxes as we want you to enjoy the freshest products possible, but we can always arrange for pickup if you desire.

If I order through your website, when can I expect to see my order at my door?

For local deliveries, you should see your parcel arrive at your door within 24-48 hours. For FedEx deliveries, expect that it will take up to 4-5 business days. 

When is my credit card charged and when does my order ship?

Your credit card will be charged on the day you subscribe. Subscription curt-off day is the last day of each month to receive the next month's Maker's Bounty Box. We deliver between the 14th and 16th of every month and will send an email informing you of when to expect us.

What can I expect in my box every month?

Every month will be a surprise! Your box will include a seasonal variety of 5-7 locally sourced and homemade tasty treats.

I don't want my fresh food to go bad before I have a chance to eat it all. What should I do?

You can freeze anything you think you may want to eat later. Remember to keep open preserves in the fridge!

Can I customize my Maker's Bounty Box?

That's our job (and our favourite part)! We choose our most popular and loved recipes, and curate the boxes with you and the best seasonal flavours in mind. If you have a specific combination of items you'd like in a box, we'd love to talk with you! Just know that it won't be part of our subscription service. Please get in touch to discuss!

How do I add a personal gift message?

You can contact us via email with your message and we will include a note with the box.

Do you accept returns?

We unfortunately do not accept returns. That said, if you’re not satisfied with your order, please contact us at info@missgrove.com so we can resolve any issues you may have. We pack and deliver our Maker's Bounty Boxes ourselves, and are confident that all the goods delivered are of the highest quality.

If I want to cancel my year subscription before the year is through, do I get a partial refund?

Unfortunately, no. Maker's Bounty Boxes will continue to ship out for the remainder of your year subscription and will not be renewed for the coming year.

I have more questions; how do I contact you?

Please get in touch at info@missgrove.com.

Allergy Disclaimer

Our kitchen is NEITHER nut nor gluten-free. We do not encourage those with allergies to put themselves at risk for the sake of trying our delicious goods.

I would like to place my products in a Maker's Bounty Box. How do I do that?

We love the sound of that! Please get in touch at info@missgrove.com.

If I don't like a particular item in the Maker's Bounty Box, can I exchange it?

You unfortunately cannot. We are confident with our recipes and items we put together each month, and hope you'll love what we select! If you find that an item isn't up your alley, we suggest sharing it with a family member,, friend or neighbour. They may be a fan! 

I live in one of the districts that you charge a delivery fee for. Is there any chance you could wave the fee for me?

YES! If you live or work in a building that would require a delivery fee, get your neighbours, co-workers or friends on board. We will deliver free of charge to any building with a minimum order of 12 Maker's Bounty Boxes!